Further Together

AIC has been one of our trusted partners for over two decades and over this period they have built a solid track record of excellence, they strive to deliver best results and at the same time ensure that our customers are treated fairly during their engagement with them.

The relationship between AIC and our organisation has continued to strengthen over the years. The team has really taken the time to understand our brand and customers, and as a result have really become an extension of our team. AIC are incredibly flexible and efficient when responding to changes from us and are continuing to exceed expectations.

The relationship with AIC has grown significantly, and as a consequence we have improved the efficiency of our collections process and reduced our administration processes. AIC have been key to this success and not only do they have the experience, skills and experience to deliver, but importantly the agility to respond quickly to the challenges in whatever market they support.

The evident experience in the AIC UK management team, ably led, has enabled our business to respond to operational challenges (rapid growth), while balancing the need to ensure that both quantitative and qualitative standards are met or exceeded. The UK MD in particular has been keen to understand not only the needs of the business from an outsource perspective, but has pushed to learn more of the underpinning culture and objectives of the firm.